In addition to seeking the greatest success in the auto parts industry, we establish good interaction with our stakeholders, including shareholders, government agencies, customers, suppliers, employees, and the media. We listen to the voices of our stakeholders as the important reference for decision-making process. We take a proactive approach to communicating with our stakeholders through a variety of channels, including investor conference, official website, management meetings, annual reports, and ESG questionnaires so that we can gather the concerns of our stakeholders, actively fulfill our corporate citizenship responsibilities, and move toward a sustainable future together.

ShareholdersGovernment AgenciesEmployeesCustomersSuppliersMedia
StakeholderShareholders are most concerned about the operational performance, corporate governance, and sustainable development of Eurocharm.Compliance with laws and regulations is the most basic requirement for enterprises from government agencies It is also the key to the Company’s business performance and sustainable development.We value the opinions from every employee and aim to provide a happy working environment for our employees.The feedback we receive from our customers is the motive power that make us continuous to improvement and growth.Eurocharm treats its partners in a fair, open and equitable manner to achieve the goal of profit sharing and sustainable growth.We value the positive interaction with the media by responding immediately to maintain and enhance the Company’s image.
Topics of interestEconomic Performance, Market Presence, Anti-corruption, Materials, Employment, Occupational Health and Safety, Training and Education, Nondiscrimination, Customer Health and Safety, Customer PrivacyAllEnergy, Water and Effluents, Employment, Labor/Management RelationsAllEconomic Performance, Materials, Child Labor, Customer PrivacyEconomic performance, Market presence, Indirect economic impacts, Anti-corruption, Anti-competitive behvior, Tax, Materials, Energy, Waste, Supplier environmental assessment, Customer privacy
Internal and External Outlets for ComplaintMr. Kao
Deputy Spokesperson
E-mail:ir@eurocharm.com.tw
Contact number: (02) 2208-0151
Mr. Kao
Deputy Spokesperson
E-mail:ir@eurocharm.com.tw
Contact number: (02) 2208-0151
Staff
Chief Admistrative Department
E-mail: hungyi@eurocharm.com.tw
Contact number: (02) 2208-0151
E-mail: info@eurocharm.com.tw
Contact number: (02) 2202-8393
Audit Department
E-mail: joe.chang@vpic1.com.vn
Contact number: (02) 2202-8393
Mr. Kao
Deputy Spokesperson
E-Mail:ir@eurocharm.com.tw
Contact number: (02) 2208-0151

Communication MethodFrequencyResponse from Eurocharm
Board MeetingsEvery YearAt least five times per year; there were six board meetings in 2023.
Annual General Meeting of ShareholdersEvery YearOnce per year
Domestic and International Investor ConferenceEvery QuarterAllow investors to understand the financial situation of the Company.
Financial ReportEvery QuarterDisclosure of financial reports in English and Chinese for investors’ reference.
Annual ReportEvery YearDisclosure of annual reports for investors’ information.
Official Website Information DisclosureUpdated FrequentlyRelated information is published.
TWSE websiteUpdated FrequentlyImmediate announcement of important information.
Company website with email address and contact numberImmediateRespond to investor and analyst’s questions.
Promotion of local environmental regulations complianceIrregularlyTo edit regulations in compliance with local environmental protection requirements and conduct promotion irregularly.
Promotion of compliance with personal information regulationsIrregularlyTo edit regulations in compliance with Personal Information Act and conduct promotion irregularly.
Promotion of labor laws complianceIrregularlyTo edit regulations in compliance with labor laws and conduct promotion irregularly.
Set up an email for staff commenIrregularlyAllow employees to speak directly to the manager.
Hold Labor-Management MeetingsEvery QuarterSign a group agreement with the union.
Labor Safety and Health MeetingEvery QuarterReview the implementation of labor safety and health.
External communication emailEvery MonthUnderstand customer needs and expectations.
Communication and discussion meetingsRegularListen to customer feedback for internal adjustments.
Customer Satisfaction MonitoringRegularRegularly collect customer satisfaction surveys and conduct statistic analysis.
Supplier Annual ReviewEvery YearCheck the implementation status of supplier’s quality system.
Review SupplierIrregularlyAssist vendors by monitoring and guiding their quality, delivery, and cooperation.
Press ReleaseIrregularlyProactive response to questions from the media.