In addition to seeking the greatest success in the auto parts industry, we also establish good interaction with our stakeholders, including shareholders, government agencies, customers, suppliers, employees, and the social media. The important reference for decision-making is to listen to the voices of our stakeholders. We take a proactive approach to communication with our stakeholders through a variety of channels, including our website, management meetings, annual reports, and CSR questionnaires. In order to gather the concerns of our stakeholders, actively fulfill our corporate citizenship responsibilities, and move toward a sustainable future together.

ShareholdersGovernment AgenciesEmployeesCustomersSuppliersSocial Media
StakeholderShareholders are most concerned about the operational performance, corporate governance and sustainable development of Eurocharm.Compliance with laws and regulations is the most basic requirement of government agencies for enterprises. It is also the key to the company’s business performance and sustainable developmentWe pay attention to the opinions from each employee and want to provide a happy working environment for our employeesThe feedback we receive from our customers is the motive power that make us continuous to improvement and growthEurocharm treats its partners in a fair, open and equitable manner to achieve the goal of profit sharing and sustainable growthWe attach importance to the positive interaction with the social media and respond to them immediately to maintain and enhance the company’s image
Topics of interestEconomic performance
Anti-corruption
Materials
Effluents and Waste
Environmental Compliance
Employment
Economic performance
Environmental Compliance
Socioeconomic Compliance
Economic performance
Environmental Compliance
Labor/Management Relations
Training and education
Anti-corruption
Emissions
Effluents and Waste
Environmental Compliance
Economic performance
Procurement Practices
Materials
Environmental Compliance
Supplier Environmental Assessment
Supplier social assessment
Economic performance
Environmental Compliance
Employment
Labor/Management Relations
Socioeconomic Compliance

Communication MethodFrequencyCommunication Highlights
Annual General Meeting of ShareholdersEvery YearOnce per year
Domestic and International Investor ConferenceEvery QuarterAllow investors to understand the financial situation of the Company.
Financial ReportEvery QuarterDisclosure of financial reports in English and Chinese for investors’ reference.
Annual ReportEvery YearDisclosure of annual reports for investors’ information.
Official Website Information DisclosureUpdated FrequentlyRelated information is published.
TWSE websiteUpdated FrequentlyImmediate announcement of important information.
Company website with email address and contact numberImmediateRespond to investor and analyst’s questions.
Local environmental Regulations ComplianceUn-regularTo cooperate with local environmental protection regulations, and announce.
Personal Information and Regulations ComplianceUn-regularTo cooperate with the Personal Information Act, and announce.
Labor Law Regulation ComplianceUn-regularTo cooperate with the Labor Law, and announce.
Set up staff suggestion box and comment emailUn-regularAllow employees to speak directly to the manager.
Hold Labor-Management MeetingsRegularSign a group agreement with the union.
Labor Safety and Health MeetingEvery QuarterReview the implementation of labor safety and health.
External communication emailEvery MonthUnderstand customer needs and expectations.
Communication and discussion meetingsRegularListen to customer feedback for internal adjustments.
Customer Satisfaction MonitoringRegularRegularly collect customer satisfaction surveys and conduct statistics.
Supplier Annual ReviewEvery YearCheck the status of the supplier’s quality system implementation.
Review SupplierUn-regularAssist vendors to monitor and guide quality, delivery, and cooperation.
Press ReleaseUn-regularProactive response to social media questions.